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At Dinosaurs Island PH, your privacy matters to us. Whether you’re purchasing tickets, signing up for updates, or simply browsing our site, we’re committed to protecting your personal data and handling it responsibly in accordance with the Philippine Data Privacy Act of 2012 (RA 10173).
Who’s in charge of your data?
Your information is collected and managed by Dinosaurs Island PH. We follow all applicable laws and only use your data for the purposes you agreed to. For questions or concerns, you may contact our Data Protection Officer at _________________________.
What data do we collect and why?
We only collect the information needed to provide you with the best experience possible:
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Contact details (e.g., name, email, phone number) for ticketing, bookings, and support
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Payment information for secure transactions
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Technical data (e.g., IP address, browser type, cookies) to improve website functionality
When can we process data without consent?
We may use your data without explicit consent when:
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Fulfilling a booking or purchase
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Complying with legal obligations
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Using it under our legitimate interest, such as improving services or sending updates (you may opt out at any time)
What we use your information for:
We process your data for the following purposes:
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Booking and payments (retained for up to 5–7 years for records)
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Customer support (retained until resolved)
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News and promotions (until you unsubscribe)
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Website improvement and analytics (retained up to 2 years)
How we protect your data:
We use secure servers, encrypted HTTPS connections, and strict access controls. Only authorized personnel and trusted service providers have access to your data, and all are required to handle it with care and confidentiality.
Who we share it with:
We do not sell your data. We may share it with reliable third-party providers such as payment processors, booking systems, and marketing tools, strictly for operational purposes and under confidentiality agreements.
Your rights:
You may request the following at any time:
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Access to the personal data we hold
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Correction or updates to your information
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Deletion of your data
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Objection to marketing communications
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Filing a complaint with the National Privacy Commission (NPC)
To exercise your rights, contact us at ____________________.
Policy updates:
We may modify or update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will take effect once posted on this page.
This policy became effective on
The terms were last updated on